FAQ
The Wisej license conditions will change on March 31st, 2022. Some of the following terms and conditions may not be available anymore as part of the release of Wisej 3.

Licensing

What licenses are available?

There are 3 different license types: Developer, Server, and Trial. Read more.
A new licensing model will be in effect starting from March 31st, 2022. The full description is available
🔗
here.

How long do I get free upgrades?

Developer and Server licenses include one year of free upgrades. You can renew it after the year expired.

What is the one-year renewal?

While you can of course continue to use the same version for an unlimited time, you need to renew your license in case you want to upgrade to a later (after expiration) or the latest version.

How is the "number of servers" calculated?

A server means a web server instance (IIS for now). For Virtual Machines, each VM is 1 server.

How many applications can I run on one server?

The number of applications per server is unlimited.

Can I use my developer license on multiple machines?

You can use the same developer license on up to 3 machines (work, laptop, home, etc.) if you are the only one using it.

Do you offer volume licensing?

Yes, we offer volume licensing including single key deployment through our Technology Partner Program.

Can I buy the Wisej source code?

Yes, it's available as an additional option to our Technology Partners.

Do you offer source code escrow?

There are 2 levels that we offer:
  1. 1.
    Free built-in escrow privileges in all licenses: the licensee will get the full source code in case of bankruptcy or inability to maintain the product.
  2. 2.
    Named escrow: The customer is added by name to the escrow account and we simply pass on the cost, the last quote we had was about $850/year.

Services

Do you offer online support?

Yes, it's available at wisej.com/support.

Can I buy additional / priority support?

Yes, it's available as an additional option to our Technology Partners.

Do you offer onsite training?

Yes, The training can be delivered in English or German on site or online. Samples and presentation are always in English and are customized to meet your requirements.

How does the online training work?

Online training will be provided in blocks of about 3 hours each. The instruction language can be in English or German. All instruction materials provided will be in English.

Will the training material be customized to my needs?

Yes, you specify your needs and we adapt our training material accordingly.

What does a training include?

A session with an expert Wisej developer covering a topic of your choice. Some sample topics might include...
  • Advanced Widget Integrations
  • Mobile Development
  • Wisej Best Practices
  • ...and more!

What are the costs for a training?

How can you assist us in testing our applications?

We offer consulting packages which can be purchased and used to provide training on best practices, code evaluations, and more.

What testing tools do you support?

Katalon Studio for automation testing in the browser. Any standard .NET testing framework for the server.

Are you offering UI Redesign?

Yes, we help you and your developers design and build a stunning new User Interface while keeping most of your application intact.

What input do you need to help us with UI Redesign?

For the first steps, we need a couple of screenshots of your application. We will deliver a style proposal and show you what your application can look like.

Do you need the Source Code of my application for UI Redesign?

No.

Can I perform the UI Redesign myself?

Yes. You know all the internals of your application. We provide data sheets, the UI mockup, assets, support, theme files, etc.

Do you have Reference Material for UI Redesign?

Yes.

What are the costs for UI Redesign?

Depends. Varies from little to very little. Especially after you see what your app can really look like.

What does Custom Integration mean?

Using a third party web widget in your Wisej application and wiring the properties, methods and events in a neatly built .NET class.

What widgets can be Integrated?

There is virtually no limit to what can be integrated with Wisej. We can check rather quickly once you send us the link to whatever components you’d like to use.

Do you have samples for Integration?

Yes. We have several blogs showing the integration of popular widgets from DevExpress, SyncFusion, Telerik and others.
Check out our blog and open-source GitHub samples.
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