# Licensing FAQ

## General&#x20;

#### How long do I get free upgrades?

Developer and Server licenses come with a 12-month subscription. You get access to newer versions of Wisej.NET for as long as the subscription is active.

#### How do I upgrade from Wisej 2 to Wisej.NET 3?

Parallel to the release of Wisej.NET 3, we introduced a new license model. Starting April 15th, 2022, Wisej.NET is only available on a subscription basis.

Existing licenses following the Wisej 2 license model remain valid but cannot use newer releases after the maintenance period has expired. We encourage all customers to switch to Wisej.NET 3.

In order to upgrade to Wisej.NET 3, please purchase license subscriptions through the Wisej.NET [online shop](https://wisej.com/developer-licenses/), sign up for our [Wisej.NET Technology Partner program](https://docs.wisej.com/license/license-model/technology-partner), or refer to one of our [international resellers](https://docs.wisej.com/license/services/international-resellers#resellers-and-partners).

Please note that developer and server licenses have to be purchased separately from the new license model.

#### Do you offer volume licensing?

Yes, we offer volume licensing, including single key deployment through our [Technology Partner Program](https://docs.wisej.com/license/license-model/technology-partner).

#### Can I buy the Wisej.NET source code?

Yes, it's available as an additional option for our [Technology Partner Program](https://docs.wisej.com/license/license-model/technology-partner).

#### Do you offer source code access or escrow options?

There are 2 levels that we offer:

1. **Named escrow**: The customer is added by name to the escrow account, and we simply pass on the cost. The last quote we had was about $850/year.
2. **Free** built-in **Source Code privileges** are included as part of our [Technology Partner Program](https://docs.wisej.com/license/license-model/technology-partner): the licensee will get the full source code in case of bankruptcy or inability to maintain the product.

## Wisej.NET Developer

#### Can I use my Wisej.NET Developer license on multiple machines?

No. Each Wisej.NET Developer license can be activated on one machine only. If you would like to use Wisej.NET at work and at home, you can obtain a free Wisej.NET Developer Community edition for your home setup. If you have multiple machines at work, you will need several licenses.

#### Do I need a separate Wisej.NET Developer license for CI/CD and Build processes?

You will need one Wisej.NET Developer license for each machine using the Wisej.NET development environment. If builds are made from a CI/CD pipeline or on a separate build server that needs a local Wisej.NET Developer installation, you will have to get a separate license for this machine.

#### What happens when my subscription expires?

For commercial editions of Wisej.NET Developer, licenses are perpetual. You will continue to have access to your current version, but you will not get access to updates to future versions once the subscription expires.

Wisej.NET Developer Community Edition can only be used with an active subscription.

## Wisej.NET Server

#### Can I use my Wisej.NET Server license on multiple machines?

The number of server instances per license depends on the Wisej.NET Server edition. Each machine with a Wisej.NET Server installation will have to be properly licensed. Next to your production server, you might need additional licenses for staging, testing, and demo purposes. Depending on your organization and requirements, different license options come into play. For example, the Wisej.NET Server Enterprise license, allows you to operate several active Wisej.NET Server instances.

#### Do I need a Wisej.NET Server license for standby or backup servers?

Yes. You will need a Wisej.NET Server license for each machine with an active Wisej.NET installation. Some Wisej.NET Server editions include the option to deploy Wisej.NET to several server instances.

#### I have to move my setup from one machine to another. Do I have to buy a new license?

No, as long as the two are not active at the same time. If you deactivate and remove Wisej.NET on the old machine and then install and activate it on the new machine, a new license is not required. If you want to keep the old and the new server both active for a while, you will need to have a license for both machines.

#### What happens when my subscription expires?

For commercial editions of Wisej.NET, Server licenses are perpetual. You will continue to have access to your current version, but you will not receive updates to future versions once the subscription expires.

#### How are "cores", "apps", or "concurrent users" calculated?

Please refer to our [Wisej.NET Server Licenses](https://docs.wisej.com/license/license-model/server-licenses) page.

#### Can I run one application in multiple IIS Application Pools on the same server?

Yes. If one application is started multiple times in different application pools on the same server, this application is still counted as 1 activation.


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